Our business is our passion and we are keen to work closely with our customers. By fully understanding the challenges you're faced with, we can tailor our products to your needs and requirements.
Our knowledge and experience in the industry gained since the early 1990ís ideally places us to provide advice on the best materials for your application and we offer a full service from consultancy through to final production.
We understand in today's fast moving markets, the importance of prompt responses to enquiries and fast lead times when placing orders and we aim to respond to all enquiries within one working day of receipt.
To keep our lead times as low as possible, we maintain good levels of raw material stock, and as we manufacture the vast majority of the products we supply ourselves, we are less vulnerable to delays in the supply chain.
There are of course, rare occasions where circumstances beyond our control can result in an order being delayed, and should this occur we will always advise you at the earliest opportunity and keep you informed of progress all the way. Our highest priority and our greatest satisfaction is providing the best customer service, and we will always go that extra mile to achieve it.
If you are in anyway unhappy with any aspect of the service we provide, we want to know about it so we can put things right. Please let us know if you have any comments to make by telephoning or e-mailing us at firstname.lastname@example.org.